Can I buy crypto (on-ramp) in Topper while I'm in New York?
No. Buying crypto isn't available while you're located in New York. You'll see a different message, depending on the Topper experience you are using.
- If the Topper experience you're using also supports selling, it'll point you there.
- If the Topper experience you are using only supports buying, you'll see a broader message that the service isn't available in your location.
Why can't I buy crypto while I'm in New York?
New York State requires a specific license to offer this service to anyone physically located in the state, which Topper doesn't yet hold for buying. This is based on your location when you try to buy, not your registered address, so it applies even if your account is registered elsewhere.
Can I still sell crypto (off-ramp) while I'm in New York?
Yes. Selling crypto isn't restricted in New York, regardless of which Topper experience you're using.
Does this affect my whole account, or just buying?
Just buying. The New York restriction doesn't affect the rest of your account. You can still log in, access your account menu (including viewing your documents, recurring orders, and account details), and sell crypto if that's available in the experience you're using.
Are recurring orders affected while I'm in New York?
No. Recurring orders you've already set up continue to process as scheduled, even while you're in New York. This restriction only applies to buying you initiate manually, in the moment.
Will this change if I leave New York?
Yes. The buying restriction lifts automatically once you're no longer in New York.