General

Getting started

• What is Topper?
• How to create a Topper account
• How do I use Topper?
• Topper costs and fees
• How can I get my own crypto wallet?
• Topper Terms of Use

Buying crypto

• What payment methods are accepted?
• PayPal
• Venmo
• Recurring orders
• How to buy crypto using European bank transfer (SEPA)
• What fiat currencies does Topper support?

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Selling crypto

• How can I sell cryptocurrency with Topper?
• Ways to withdraw money when selling my cryptocurrency
• Why did my order fail when selling crypto?
• Why did my order expire when selling crypto?
• Can I just bookmark a Topper address and send crypto to sell it?

Account

• Temporary Service Disruption (MiCAR)
• Register a complaint at Topper
• How do I log into my Topper account?
• How do I update my information on Topper?
• Taxes
• UK Financial Promotions Questionnaires

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Transactions

• Using Topper in New York
• How do I check the status of my order?
• My crypto purchase didn’t go through – What now?
• Transaction limits
• Travel rule
• How do I download my transaction history?

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Verification and limits

• How to verify my identity
• Tips for a successful identification session
• Trouble logging into your Topper account?
• How to increase transaction limits
• I’m having trouble uploading my ID
• What age do I need to be to use Topper?

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Partners

• Who are our current partners?
• What is the benefit of adding Topper to my app or website?
• How can I add Topper to my app/project?

Fraud and security

• How do I identify common scams?
• How do I protect my crypto from scammers?
• My Topper account has been compromised
• I’ve received a suspicious email or SMS from Topper
• I’ve sent crypto to a scammer